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Terms of use

Terms and conditions for booking at ROOM Studio

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Bookings and payment

Full payment by credit card is required at booking to confirm your session. No booking is considered confirmed without full payment.

Security deposit

A deposit of CA$300 is required for each booking. This deposit is refundable after inspection if no damage is observed. Costs exceeding this amount remain the client's responsibility.

Equipment responsibility

The client is responsible for all equipment used during their session. Replacement or repair costs for any damage to microphones, headphones, cables, cameras or furniture will be charged to the client.

4K recording (CASA cameras)

The client retains full freedom of use of their video content. However, ROOM Studio and CASA Studio retain archive copies for security and promotional purposes.

Cancellation policy

  • More than 7 days before — Full refund
  • Between 48 hours and 7 days — 50% refund
  • Less than 48 hours — No refund

Date changes require 48 hours notice and are subject to availability.

Time overruns

Sessions must end at the scheduled time. Any additional hour will be charged at $100 / hour.

No smoking

Smoking is strictly prohibited inside the studio.

Any violation triggers an automatic CA$300 penalty.

Cleanliness

The client must leave the space clean at the end of the session. Additional charges may be withheld if the studio is left in poor condition.

Liability

The studio is not responsible for clients' personal belongings. The client is responsible for the safety of their guests for the entire duration of the session.

Governing law

These terms are governed by the laws of Quebec. Any dispute will be submitted to the courts of Montreal.